Terms of Service

1. Agreement

By accessing or using the website at volcov.ai ("Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Site.

These Terms govern your use of this informational website only. Consulting engagements are governed by separate service agreements signed between Volcov Labs and the client.

2. About the Site

volcov.ai is an informational website operated by Volcov Labs, an enterprise Salesforce and AI consulting practice based in Curitiba, Brazil. The Site describes our services, credentials, and provides a means to contact us.

The Site is static, contains no user accounts, no login, no e-commerce, and no subscription services.

3. Intellectual Property

All content on this Site — including text, graphics, logos, icons, and the design — is the property of Volcov Labs and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content from this Site without our express written permission.

"Salesforce", "Agentforce", "Apex", "LWC", and related marks are trademarks of Salesforce, Inc. Volcov Labs is an independent consulting practice and is not affiliated with or endorsed by Salesforce, Inc.

4. Acceptable Use

You agree not to use this Site to:

• Submit false, misleading, or fraudulent information through the contact form
• Attempt to probe, scan, or test the vulnerability of the Site or its infrastructure
• Introduce malicious code, viruses, or any software intended to damage or interfere with the Site
• Use automated tools to scrape, crawl, or harvest content from the Site in bulk
• Impersonate any person or entity

5. Disclaimer of Warranties

This Site is provided on an "as is" and "as available" basis. Volcov Labs makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, or reliability of any content on the Site.

We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Content on the Site is for informational purposes only and does not constitute professional advice.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Volcov Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Site or its content.

Our total liability for any claim arising from your use of the Site shall not exceed BRL 100 (one hundred Brazilian reais).

7. Third-Party Links

The Site may contain links to third-party websites (such as LinkedIn, Cal.com, or Web3Forms). These links are provided for convenience only. Volcov Labs has no control over the content or privacy practices of third-party sites and accepts no responsibility for them.

8. Contact Form

By submitting our contact form, you consent to us receiving and processing your inquiry. You represent that the information you provide is accurate and that you are authorized to submit it. Submitting the form does not create any contractual obligation between you and Volcov Labs.

9. Governing Law

These Terms are governed by the laws of Brazil, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Curitiba, Paraná, Brazil, except where mandatory consumer protection law in your jurisdiction provides otherwise.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes take effect when posted to this page. Continued use of the Site after changes constitutes your acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact us at contact@volcov.ai.